Returns & Exchanges
At Soflo Customs Off-Road Parts, we want you to be fully satisfied with your gear; if your apparel doesn't fit the rugged lifestyle, we offer returns within 30 days of delivery. Items must be in original, unworn condition with all tags attached to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging and include the packing slip to ensure faster processing at our warehouse.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Quality Inspection and Refund
Once our team inspects the returned items for quality, we will issue your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing